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lifeline10
Participant
October 19, 2015
Answered

Hello. I have a redemption code but i cannot find my key to download photoshop

  • October 19, 2015
  • 1 reply
  • 314 views

Hello

I bought creative cloud by my work at an university hospital in Groningen. I received a redemption code but I cannot find the key to download the programs or apps for creative cloud.

I am working on a Mac

This topic has been closed for replies.
Correct answer Sheena Kaul

Hi,

Please see Redemption code help

You may also Contact Customer Care for any queries.

Regards,

Sheena

1 reply

Sheena Kaul
Sheena KaulCorrect answer
Legend
October 19, 2015

Hi,

Please see Redemption code help

You may also Contact Customer Care for any queries.

Regards,

Sheena

lifeline10
Participant
October 19, 2015

Hello Sheena

Thank you for your email. I have contacted Customer Care and they helped me.

The redemption code was send to a non-existing emailadres.

With kind regards

John

Op 19 okt. 2015, om 16:10 heeft Sheena Kaul <forums_noreply@adobe.com> het volgende geschreven:

Hello. I have a redemption code but i cannot find my key to download photoshop

created by Sheena Kaul <https://forums.adobe.com/people/Sheena+Kaul> in Creative Cloud Download & Install - View the full discussion <https://forums.adobe.com/message/8081637#8081637>

Hi,

Please see Redemption code help <https://helpx.adobe.com/x-productkb/global/redemption-code-purchase-help.html>

You may also Contact Customer Care <https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-membership_stillNeedHelp> for any queries.

Regards,

Sheena

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Sheena Kaul
Legend
October 19, 2015

Great!

You are welcome!

P.S. when using Adobe forums, please mark helpful/correct responses of Staff/helper, if there are any.