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OdysseyCreative2
Participant
September 30, 2013
Answered

Hello, my CC license is not working on the desktop app.

  • September 30, 2013
  • 1 reply
  • 233 views

It does not recognize my user and password which is weird as online I can log-in.

I already tried to reinstall CC desktop app anremove OOB .pl file as suggested but nothing.

This topic has been closed for replies.
Correct answer Romsinha-9KMEUt

Hi OdysseyCreative2,

Please refer the kb: http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html and contact our chat support in case of further issues.

Regards,

Romit Sinha

1 reply

Romsinha-9KMEUt
Adobe Employee
Romsinha-9KMEUtCorrect answer
Adobe Employee
September 30, 2013

Hi OdysseyCreative2,

Please refer the kb: http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html and contact our chat support in case of further issues.

Regards,

Romit Sinha

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