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Fernando21949931l037
Fernando21949931l037
Participant
April 24, 2024
Answered

Hello. Why doesn't Photoshop beta appear in creative cloud?

  • April 24, 2024
  • 3 replies
  • 506 views

Hello. Why doesn't Photoshop beta appear in creative cloud?

    This topic has been closed for replies.
    Correct answer Fernando21949931l037

    Solved. Delete and reinstall Creative Cloud

    3 replies

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    April 24, 2024

    <moved to download & install>

    Fernando21949931l037
    Fernando21949931l037AuthorCorrect answer
    Participant
    April 24, 2024

    Solved. Delete and reinstall Creative Cloud

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    April 24, 2024

    never delete adobe apps.  properly uninstall them:

     



    uninstall every cc app per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

    then uninstall the cc desktop app, again using the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-messaging

    clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

     

    then reinstall, if desired.

    Fernando21949931l037
    Fernando21949931l037Author
    Participant
    April 24, 2024

    Thank you. This is what I did and so I was able to install it again

    Fernando21949931l037
    Fernando21949931l037Author
    Participant
    April 24, 2024
    I have creative cloud installed on two computers, one with Windows and the other with Mac. On Windows I can see Photoshop Beta but on Mac I cannot
     
     
     
    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    April 24, 2024

    @Fernando21949931l037 

     

    Moved to Photoshop Beta

     

    Jane

    Fernando21949931l037
    Fernando21949931l037Author
    Participant
    April 24, 2024

    Sorry Ok thanks

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