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fabiol56489052
Participant
March 1, 2016
Answered

Hello yesterday I bought photoshop elements 14 , regularly paid for but I was not allowed to download , telling me to wait at least 24 hours. Today in my account does nothing . Now to download the whole thing as I do , I do not even license numbers .

  • March 1, 2016
  • 1 reply
  • 151 views

Hello yesterday I bought photoshop elements 14 , regularly paid for but I was not allowed to download , telling me to wait at least 24 hours. Today in my account does nothing .
Now to download the whole thing as I do , I do not even license numbers .
Thank you

    This topic has been closed for replies.
    Correct answer John T Smith

    Does your serial number show on your account page?

    https://accounts.adobe.com/ then click Plans & Products at the top

    Download & Install instructions https://forums.adobe.com/thread/2003339 may help

    -includes a link to go to a page to download Adobe programs if you don't have a disc or drive

    -Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

    -Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

    -you will need to enter your original serial number during install for non-Cloud programs

    -or kglad links in reply #1 here https://forums.adobe.com/thread/2081216 may help

    Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    March 1, 2016

    Does your serial number show on your account page?

    https://accounts.adobe.com/ then click Plans & Products at the top

    Download & Install instructions https://forums.adobe.com/thread/2003339 may help

    -includes a link to go to a page to download Adobe programs if you don't have a disc or drive

    -Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

    -Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

    -you will need to enter your original serial number during install for non-Cloud programs

    -or kglad links in reply #1 here https://forums.adobe.com/thread/2081216 may help

    Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq