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anajimena
Participant
September 25, 2015
Answered

HELP!

  • September 25, 2015
  • 1 reply
  • 348 views

I'm a SCAD student and I have a free membership for Adobe for the years I will be attending SCAD. Adobe send me an email saying that my membership was expiring that I needed to update it. So I did but now when I try to open Photoshop, Illustrator, InDesign and Acrobat it says that there is "No subscription found" and to start the 30 days trial. I do not understand why it says that since I am a student and I'm supposed to be able to use it without paying anything. I already had Adobe for one year and it worked fine. Please help me since I need to use these programs for work.

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Correct answer Kanikas

Hi,

I see you had a one year CC subscription under the email id you are using with forums .The Subscription expired on 20 September, 2015 .

I order to renew your subscription you will have to purchase CC or contact your institution for another redemption code.

For plans refer:-Creative Cloud pricing and membership plans | Adobe Creative Cloud

1 reply

Kanikas
KanikasCorrect answer
Legend
September 25, 2015

Hi,

I see you had a one year CC subscription under the email id you are using with forums .The Subscription expired on 20 September, 2015 .

I order to renew your subscription you will have to purchase CC or contact your institution for another redemption code.

For plans refer:-Creative Cloud pricing and membership plans | Adobe Creative Cloud

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