Help! Activation limit reached for CS5.5 Production Premium

Question

Hello,

I understand that Adobe is no longer providing support for pre-cc products. But after deactivating on my old computer, this problem persists (the 2nd device is dead and I´m unable to deactivate).

Would it be possible to at least reset activations?

Thanks!

Derek

kglad · Accepted Answer

its not allowing me to re-activate on either computer. the new one or the old one that has already been deactivated. This is the message I get on both computers now. Neither of which I´m able to activate now.

it's the old one you're working on now. but if you can't re-activate or deactivate on that old one, you're at the end of the road with that old computer and adobe activations/deactivations.

and if you have no access to another computer with an activation, you're at the end of line ffor your cs5.5 activations.

there are various work-arounds because, on any one computer, each install will allow a 30 day trial. and every 30 days, there are things you can do restore the trial, but none are easy.

kglad · Answer

there's no other way to deactivate other than using a device with a current action. if that's impossible, then it's impossible to deactivate and reset the activation limit.

btw, there are usually 2 activations allowed per license, so there are two devices with current activations. either can be used to deactivate and allow another activation.

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