Skip to main content
nicolec14419720
Participant
October 27, 2017
Question

Help cancel my subscription. Adobe Steps don't work

  • October 27, 2017
  • 1 reply
  • 348 views

Urgent request for help please,

I'm trying to cancel my subscription. I'm becoming really frustrated that the steps outlined by Adobe do not work.

When clicking on the Member Plan there is no button to switch or cancel my plan.

Can someone from Adobe please help me? My yearly subscription expired on the 24th October, I didn't want it to renew, however it is now renewed and I'm continuing to receive invoices.

Kind regards,

Nicole

This topic has been closed for replies.

1 reply

October 27, 2017

nicolec14419720  schrieb

When clicking on the Member Plan there is no button to switch or cancel my plan.

Can someone from Adobe please help me? My yearly subscription expired on the 24th October, I didn't want it to renew, however it is now renewed and I'm continuing to receive invoices.

It seems to depend on the payment provider who's responsible for your country.

Please contact support. Be sure you are logged in to your account.

Contact Customer Care

Fenja