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sisdoodle
Participant
January 1, 2019
Question

Help! charged on PayPal twice but still wont verify

  • January 1, 2019
  • 1 reply
  • 206 views

Hey I know this is long but I'm kinda hoping someone reads this....

I tried buying a student account for 9.99 but when i went to purchase through my paypal, it charged me but said it could not verify my account. Which is not really accurate because it charged me the 10.69... But i did not know this yet because i thought, oh i should just try it again. And then after i re-tried entering my info it charged me a second time! I got no email or confirmation code or anything. So i dont know how to go about getting my money back... I instead went to do a free trial because i need to use photoshop asap. But i also really need my 20 bucks back... Can anyone help me out?

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1 reply

Abambo
Community Expert
Community Expert
January 1, 2019

I’m sorry about your experience. To solve your issue, you need to Contact Customer Care .

PLease update this thread if you need further help.

ABAMBO | Hard- and Software Engineer | Photographer