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A
Anonymous
October 13, 2012
Answered

Help downloading Elements 11 to MAC with OSX 10.6.8

  • October 13, 2012
  • 1 reply
  • 1043 views

I purchased Elements 11 and have attempted to download it several times. When I get a notification the download is complete, I am asked if I would like to open PhotoshopElements_11_WWEFDJ.exe.  When I click "open" all I get is a dialogue box full of gibberish.  When I close the dialogue box, the cycle starts again. Help!!

    This topic has been closed for replies.
    Correct answer Jeffrey_A_Wright

    You can download the Mac trial from http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us.  If your serial number is multiplatform then it will be accepted by the Elements 11 Mac trial.

    1 reply

    M
    Manish-Sharma
    Inspiring
    October 13, 2012

    You are downloading the Windows installer of PSE 11. Exe file doesn't work on Mac.

    From where exactly are you downloading these files ?

    Have you bought PSE 11 ?

    A
    Anonymous
    October 14, 2012

    Yes - I purchased it - Order AD 006 002 572 I am downloading it from adobe.com where I purchased it. Nothing on the order screen indicated that the installer I downloaded was for Windows. I will go back to the order screen and try to figure it out.

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