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ajistic5EB8
Participant
December 11, 2023
Answered

HELP i cannot install illustrator compatible issues

  • December 11, 2023
  • 1 reply
  • 624 views

I cannot install other apps that I want to install PR, AE LR but I already installed Adobe Photoshop. Please someone help me huhue

 

My PC SPECS: RYGEN 5600G, WINDOWS 11 23H2,  16GBRAM, SSD1 :130 FRESPACEE, SSD2 476 FRE SPACE 

    This topic has been closed for replies.
    Correct answer kglad

    there is something wrong too, I already installed Adobe Photoshop but adobe creative cloud said incompatible when I already used it now and the other apps are also in not compatible


    update cc and then follow the link suggestions.

    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    December 11, 2023

    update your cc desktop app and retry.

      Jeffrey_A_Wright
      Community Manager
      Jeffrey_A_WrightCommunity Manager
      Community Manager
      December 11, 2023

      Ajistic, sorry you can't install Premiere Pro, After Effects, and Lightroom. In addition to the suggestions offered by Kglad please see https://helpx.adobe.com/creative-cloud/kb/creative-cloud-application-recognizing-available.html for several solutions to allow a compatible computer to see the necessary applications.

       

      Please update this public discussion, if you have any questions, @ajistic5EB8 .

      A
      ajistic5EB8Author
      Participant
      December 12, 2023

      will try all your suggestions

      Thank you

       

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