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E
elainer23067237
Participant
November 3, 2017
Answered

Help! [I downloaded the wrong program]

  • November 3, 2017
  • 1 reply
  • 196 views

I downloaded element 14 instead of 15 and it wouldn't take my serival number

    This topic has been closed for replies.
    Correct answer John T Smith

    Serial numbers are version specific... so if you have a v15 number that is what you need to download and install

    kglad links in reply #1 here https://forums.adobe.com/thread/2401701 may help

    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    November 3, 2017

    Serial numbers are version specific... so if you have a v15 number that is what you need to download and install

    kglad links in reply #1 here https://forums.adobe.com/thread/2401701 may help

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