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randyf84644762
randyf84644762
Participant
June 12, 2015
Answered

Help installing CS6?

  • June 12, 2015
  • 1 reply
  • 114 views

After downloading CS6 to my iMac, I see two error messages:

1) "Installer failed to initialize. Please download support advisor."

2) 'Support advisor has been continued."

How do I proceed?

Thanks

Randy

    This topic has been closed for replies.
    Correct answer Anushri

    Hello Randy,

    Please refer to the following link to troubleshoot : https://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html

    Please let us know if any further help needed.

    Regards

    Anushri Attre

    1 reply

    Anushri
    AnushriCorrect answer
    Participating Frequently
    June 12, 2015

    Hello Randy,

    Please refer to the following link to troubleshoot : https://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html

    Please let us know if any further help needed.

    Regards

    Anushri Attre

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