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Jazzkagge
Participant
January 1, 2012
Question

Help needed to deactivate CS 5.5

  • January 1, 2012
  • 1 reply
  • 1028 views

Hi.

I'm in quite desperate need of assistance here.

I need to deactivate CS 5.5 from one of my computers in order to activate it on another (2 activations max. and I need it on 2 machines).

Problem is that the computer I need to deactivate from is DEAD (hence the need to transfer the activation) and I can't activate on the backup machine until that is done!

Is there a way around this problem, i.e. an online deactivation for instance?

Any help is much appreciated

Karsten

This topic has been closed for replies.

1 reply

MichaelKazlow
MichaelKazlow
Legend
January 2, 2012

If you call the number that comes up when you try to activate it a third time, they can deactivate the one related to your dead computer.

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