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pedro.bras
Participant
December 3, 2019
Question

HELP! Updates don't show in Adobe C Cloud PT"As atualizações foram desativadas para este computador

  • December 3, 2019
  • 1 reply
  • 231 views

Portuguese and English Texts

EN

Hi Guys!

My updates aren't available in adobe creative cloud. when I search in the menu bar for updates, it constantly says.... (translated from Portuguese) "the updates were disabled on this computer. Contact It Administrator of this Computer".

But I already checked I'm the Administrator of the computer in the System Preferences. Can anyone help me? I already uninstall and instal adobe creative cloud but with no changes at all.

 

PT

Boa Noite a todos, sempre que procuro actualizações no Adobe creative CLoud aparece a mensagem a dizer "As atualizações foram desativadas para este computador. Entre em contato com o administrador"

Alguém sabe a como resolver este problema por favor?

Obbrigado

This topic has been closed for replies.

1 reply

Jeffrey_A_Wright
Legend
December 3, 2019

Pedro, are you installing Photoshop and Lightroom on a computer and network that you own and maintain?

pedro.bras
Participant
December 3, 2019
Hi, thank you for your reply.
I’ve already installed photoshop and lightroom for a while. It’s the updates that I’m concerned. I Don’t get any updates and still can’t download them cause i get that message referenced before to contact the it administrator of this computer. So I don’t get what could be wrong

Pedro Brás
Enviado do meu iPhone
Jeffrey_A_Wright
Legend
December 4, 2019

Pedro, thanks for the update that you are an administrator on the computer. There are other ways to block the update process. Is the computer and network it is connected too, owned by you personally?