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marthalmeub4963774
Participant
December 25, 2017
Answered

Help verifying

  • December 25, 2017
  • 2 replies
  • 368 views

I need to verify my email to go forward in downloading the free trial of Premiere. But when i launch the creative cloud desktop app it asks me to verify the email that is of a different address. I can't seem to change this

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Correct answer Kanikas

Hi Marthalmeu,

Sorry for a late reply.

Please follow the steps shared in the link to change the email address and to verify it:Creative cloud won't let me switch emails! :(

Hope this helps! feel free to update the thread for more questions.

Thanks

Kanika

2 replies

Kanikas
KanikasCorrect answer
Legend
January 16, 2018

Hi Marthalmeu,

Sorry for a late reply.

Please follow the steps shared in the link to change the email address and to verify it:Creative cloud won't let me switch emails! :(

Hope this helps! feel free to update the thread for more questions.

Thanks

Kanika

kglad
Community Expert
kgladCommunity Expert
Community Expert
December 26, 2017

create an adobe id using a correct email address.

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