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Participant
May 5, 2020
Question

Hex code in Adobe spark not working

  • May 5, 2020
  • 3 replies
  • 1347 views

I am trying to input my brand colors into Adobe Spark using the hex code. The hex code box is there but when I input the code for my color nothing happens. The color picker doesn't move.  Not sure how to fix this so I can enter my brand colors. That's why I signed up for the paid plan, so I could have my branding ready to go. I was able to upload my logo and fonts with no problem. Colors are the only issue. Any help is greatly appreciated. 

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    3 replies

    Nancy OShea
    Community Expert
    Community Expert
    May 13, 2020

    Try using a different web device/browser that doesn't have script blockers.  See link below for details.

    https://spark.adobe.com/make/images/change-background-colors/

     

    Nancy O'Shea— Product User & Community Expert
    Participant
    October 22, 2020

    Thank you!  I updated my permissions and it finally worked!

    Participant
    October 23, 2020

    I'm having the same issue. What permissions did you update?

    Participant
    May 13, 2020

    I'm having the exact same issue, and I cannot figure out how to fix it still.

    Have you had any luck?

    LinSims
    Community Expert
    Community Expert
    May 5, 2020