Skip to main content
Ziyu Ye
Participant
January 10, 2015
Question

Hi, I cannot setup some program successful.

  • January 10, 2015
  • 1 reply
  • 163 views

Last month I setup the same program in my laptop, that is Windows 8.1, all programs setup were successful.

But now I switch to the desktop,  Windows 7 Ultimate, and it has some problem.

The Photoshop CC; Illustrator CC; After Effects CC and Media Encoder CC shows it was fail to setup, because it says Exit Code: 6 Please see specific errors below for troubleshooting.


ERROR:

0 fatal error(s), 2 error(s)    

Payload: Microsoft Visual C   2008 Redistributable Package (x86) 9.0.30729.5677 {539B5BB0-18F9-11E2-BBBC-00215AEA26C9}

ERROR: Third party payload installer vcredist_x86.exe failed with exit code: 1638 

ERROR: Failed to install Microsoft Visual C++ 2008 Redistributable Package (x86). Please try installing it by double clicking on the executable at "C:\Users\YZY\AppData\Local\Temp\{8CE27FEA-F049-477B-9224-4A0718E77DE6}\Photoshop_15_LS20_win64\Adobe CC 2014\payloads\Microsoft VC 2008 Redist (x86)\vcredist_x86.exe", or download and install the latest Microsoft Visual C   2008 Redistributable Package (x86) from Microsoft website - www.microsoft.com

It seems that has some problem about Microsoft Visual C++ 2008 Redistributable Package (x86); then I download this from microsoft.com, and I retry it. But it still fail to setup. Then I find the place where the program setup, the program can run successful, I'm confused is this program setup successful?

    This topic has been closed for replies.

    1 reply

    Ziyu Ye
    Ziyu YeAuthor
    Participant
    January 10, 2015

    BTW, the Audition CC is successful to setup. I don't know why