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Jules McGregor
Participant
January 20, 2016
Question

HI I have a 2008 24 inch I mac with OSX el capitan. I had been using creative suite 5 but was looking to upgrade. I have been trying for days to download Photoshop but it fails every time. I do not have fiber broadband. I's frustrating that I may be

  • January 20, 2016
  • 2 replies
  • 210 views

HI I have a 2008 24 inch I mac with OSX el capitan. I had been using creative suite 5 but was looking to upgrade. I have been trying for days to download Photoshop but it fails every time. I do not have fiber broadband. I's frustrating that I may be charged for something I don't even have . What do you suggest? thanks

This topic has been closed for replies.

2 replies

Govardhan.V
Govardhan.V
Participating Frequently
January 20, 2016

What exactly happening when you try to download CS 5?

Just in case , if you are getting any error while installing CS 5 like Installer is damaged , you shud eject disk , let me know . Many users think like the downloaded installer is not properly downloaded. its not true , if you are getting error message I mentioned.

There has been many cases being noticed especially while installing CS 5 apps on El Capitan:

https://forums.adobe.com/thread/2037946

Any other specific error ? let us know .

Atul_Saini
Atul_Saini
Legend
February 2, 2016

Moving the discussion to Downloading, Installing, Setting Up‌

puneeta23771395
puneeta23771395
Participating Frequently
January 20, 2016

Hi,

Your operating system is compatible with latest version of Photoshop . CS5 products are not subscription based product they are based on perpetual licenses so you will not be charged as you already have it. For upgrade or new purchase you can contact Adobe customer support at Contact Customer Care

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