Hi i have a current Photography plan for £8.87 per month which is paid and up to date, it allows me to use PSCC and LR. I updated both a week ago and now LR is ok but PS tells me it is now a trial and do i want to buy it and my trial runs out soon? H

Hi,

Please follow the below steps .

Solution 1:-

1- Sign out and sign in back to creative cloud.

https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

Solution 2:-

Check the 'hosts" file for adobe entries. (If you dont see any adobe entries ,proceed to solution 3)

1. Go to the 'Hosts' file location.

WIN : C:\Windows\System32\drivers\etc

MAC: Go to finder menu on the top  > go to folders > type '/etc', hit return.

2. move the hosts file to the desktop.

3. Open it.

WIN: open it with notepad.

MAC: double click it.

4. Delete all the adobe entries, as they are blocking your machine to connect to Adobe Activation Server.

5. Move it back to '/etc' folder.

Solution 3:-

1. Check if you are working under any sort of firewall (system/network) / proxy.

2. Disable firewall /  proxy.

Hope this helps .

Regards,

Deepak Verma