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bissenovam
Participant
November 26, 2015
Question

Hi, I have subscribed to get a creative suite membership, and i put the payment method as a paypal, now I have the confirmation that amount of monthly payment 47 EUR is taken. But when I go to my profile there is no subscription, and no option to us

  • November 26, 2015
  • 1 reply
  • 120 views

Hi, I have subscribed to get a creative suite membership, and i put the payment method as a paypal, now I have the confirmation that amount of monthly payment 47 EUR is taken. But when I go to my profile there is no subscription, and no option  to use the subscription, like I do not have it.?

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    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    November 26, 2015

    it can take up to one business day for your payment to be processed and with today being a national holiday in the usa, i'm not sure when you can expect to see your subscription status change.

    but while waiting your can install the cc desktop app and use your adobe programs for 30 days while waiting, https://creative.adobe.com/products/creative-cloud

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