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Sep 29, 2026 3:28 PM UTC
Answered

Hi, my GPU is NVIDIA GeForce GT 710 which only supports legacy driver v474. I cannot install Illustrator v29/v30 (Error 190). Please provide a direct download link / offline installer for Illustrator 2022 (v26) or 2021 (v25)."

Hi 

  1. Hi, my GPU is NVIDIA GeForce GT 710 which only supports legacy driver v474. I cannot install Illustrator v29/v30 (Error 190). Please provide a direct download link / offline installer for Illustrator 2022 (v26) or 2021 (v25)."
    Jeff_A_Wright
    Jeff_A_WrightCorrect answer
    Community Manager
    Sep 30, 2026 5:56 PM UTC

    Thank you for posting, ​@smart_soldier1753, and I'm sorry to hear that you're unable to install Illustrator and are encountering Error 190. I understand how frustrating it can be when hardware limitations prevent you from using the version you need, especially when you're actively looking for an older release that may be more compatible with your system.

     

    Before discussing older versions, can you let us know which Adobe subscription you currently have? I checked the account associated with your Community profile and do not see an active Creative Cloud subscription.

     

    If you have an active Creative Cloud membership under a different account or profile, please let us know. Adobe provides access to current and certain previous releases through the Creative Cloud desktop application. You can find details here:

    https://community.adobe.com/announcements-616/download-older-versions-of-creative-cloud-applications-563942

     

    As ​@kglad correctly mentioned, Adobe generally makes only the current version and a limited number of previous versions available through the Creative Cloud desktop app. It does not provide direct download links for much older Creative Cloud releases.

     

    Please let us know which Creative Cloud plan you're using and whether it's associated with a different Adobe account or profile.

     

    If you have any additional questions, please update this discussion, ​@smart_soldier1753.

     

    3 replies

    Jeff_A_Wright
    Community Manager
    Jeff_A_WrightCommunity ManagerCorrect answer
    Community Manager
    Sep 30, 2026 5:56 PM UTC

    Thank you for posting, ​@smart_soldier1753, and I'm sorry to hear that you're unable to install Illustrator and are encountering Error 190. I understand how frustrating it can be when hardware limitations prevent you from using the version you need, especially when you're actively looking for an older release that may be more compatible with your system.

     

    Before discussing older versions, can you let us know which Adobe subscription you currently have? I checked the account associated with your Community profile and do not see an active Creative Cloud subscription.

     

    If you have an active Creative Cloud membership under a different account or profile, please let us know. Adobe provides access to current and certain previous releases through the Creative Cloud desktop application. You can find details here:

    https://community.adobe.com/announcements-616/download-older-versions-of-creative-cloud-applications-563942

     

    As ​@kglad correctly mentioned, Adobe generally makes only the current version and a limited number of previous versions available through the Creative Cloud desktop app. It does not provide direct download links for much older Creative Cloud releases.

     

    Please let us know which Creative Cloud plan you're using and whether it's associated with a different Adobe account or profile.

     

    If you have any additional questions, please update this discussion, ​@smart_soldier1753.

     

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    kglad
    Community Expert
    Community Expert
    Sep 29, 2026 3:49 PM UTC