hi there, I've just paid for this 11euros per month thing, to get Lr and PS. I had the trial version installed previously, and now that I paid, I can't connect to the bloody thing, it's asking me to enter a serial number, which I don't have.. anybody

hi there, I've just paid for this 11euros per month thing, to get Lr and PS. I had the trial version installed previously, and now that I paid, I can't connect to the bloody thing, it's asking me to enter a serial number, which I don't have.. anybody has a solution for me please.. ?