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Participant
April 21, 2021
Question

High CPU usage from Adobe's Genuine Software Integrity Service

  • April 21, 2021
  • 1 reply
  • 1945 views

High CPU usage from Adobe's Genuine Software Integrity Service.

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    1 reply

    kglad
    Community Expert
    Community Expert
    April 21, 2021
    Participant
    September 23, 2021

    None of that appears to have anything to do with this issue.

    Govardhan.V
    Participating Frequently
    September 23, 2021

    Make sure OS is up to date with all patches and security updates.

    If you are using Windows machine , make sure to update all drivers including BIOS /Firmware.

    Also run SFC Scan. and check for any disk errors.

    https://support.microsoft.com/en-us/topic/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system-files-79aa86cb-ca52-166a-92a3-966e85d4094e

     

    If Mac, run First Aid for Mac HD from Disk Utiliity. 

     

    For further troubleshooting, you can share System speccs

     

    Optional if complex troubleshooting is not an option like Reset OS   :

    https://helpx.adobe.com/genuine/uninstall-adobe-genuine-service.html