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Participant
April 15, 2026
Question

Hola. Intento instalar la beta de Photoshop a través de CC (actualizado v 6911) en W10 y cuando llega sobre el 80-90% el CC me da error de instalación. Gracias

En CC (v6911) me dirijo a las aplicaciones, beta, photoshop e intento instalar. El proceso comienza bien pero cuando llega al 80-90 % de la instalación me da error. Lo he intentado 6 veces reiniciando y borrando el contenido de la carpeta temporal “adobe temp”. Gracias

    12 replies

    ShivangiGupta
    Community Manager
    Community Manager
    April 17, 2026

    Hi ​@Kilian fotógrafo,

    I’m chiming in to see if you followed the suggestions provided by the experts above. Let us know if you still need help. 

    ^Shivangi

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    ^Shivangi
    Nancy OShea
    Community Expert
    Community Expert
    April 15, 2026

    What is the exact error message or code? 

    https://helpx.adobe.com/creative-cloud/kb/Install_Error_codes_CC.html

     

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    Nancy O'Shea— Product User & Community Expert
    Peru Bob
    Community Expert
    Community Expert
    April 15, 2026

    What size is and how much free space is available on your hard drive?

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    Participant
    April 17, 2026

    Full 220 gb . Free: 40gb. Thanks

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    kglad
    Community Expert
    Community Expert
    April 17, 2026

    ​@Kilian fotógrafo 

     

    what is the installation error you see?

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    Trevor.Dennis
    Community Expert
    Community Expert
    April 15, 2026

    If it was me, I’d try using the Cleaner Tool before the next try at installing

    Prepare to run the Creative Cloud Cleaner tool

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    Participant
    April 17, 2026

    I had using but the clening tool don´t show me one thinh unnecesary for eraser

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    Ged_Traynor
    Community Expert
    Community Expert
    April 15, 2026

    ​@Kilian fotógrafo try reporting the issue on the Download & Install forum, also post the exact error message you’re getting

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    Participant
    April 17, 2026

    The installation has encountered an error (no number error). Please try again.

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