Kilian fotógrafo

Participant

Question

Hola. Intento instalar la beta de Photoshop a través de CC (actualizado v 6911) en W10 y cuando llega sobre el 80-90% el CC me da error de instalación. Gracias

Forum|Forum|5 days ago
April 15, 2026
5 replies
76 views

En CC (v6911) me dirijo a las aplicaciones, beta, photoshop e intento instalar. El proceso comienza bien pero cuando llega al 80-90 % de la instalación me da error. Lo he intentado 6 veces reiniciando y borrando el contenido de la carpeta temporal “adobe temp”. Gracias

Community Manager

Community Manager

Hi @Kilian fotógrafo,

I’m chiming in to see if you followed the suggestions provided by the experts above. Let us know if you still need help.

^Shivangi

^Shivangi

Community Expert

Community Expert

What is the exact error message or code?

https://helpx.adobe.com/creative-cloud/kb/Install_Error_codes_CC.html

Nancy O'Shea— Product User & Community Expert

Community Expert

Community Expert

What size is and how much free space is available on your hard drive?

Kilian fotógrafoAuthor

Participant

Full 220 gb . Free: 40gb. Thanks

Community Expert

Community Expert

@Kilian fotógrafo

what is the installation error you see?

Community Expert

Community Expert

If it was me, I’d try using the Cleaner Tool before the next try at installing

Prepare to run the Creative Cloud Cleaner tool

Kilian fotógrafoAuthor

Participant

I had using but the clening tool don´t show me one thinh unnecesary for eraser

Community Expert

Community Expert

@Kilian fotógrafo try reporting the issue on the Download & Install forum, also post the exact error message you’re getting

Kilian fotógrafoAuthor

Participant

The installation has encountered an error (no number error). Please try again.