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J
Junior5C84
Participant
November 4, 2021
Question

houve um problema ao instalar o Photoshop

  • November 4, 2021
  • 1 reply
  • 403 views

Estou com este problema ao tentar instalar o Photoshop via ADOBE CC.

 

 

 

This topic has been closed for replies.

1 reply

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity Manager
Community Manager
November 4, 2021

Sorry, you are encountering problems installing Photoshop CC, Junior5C.  What error message do you see when you click on the link for additional information?  Alternately, you can use the steps listed in https://helpx.adobe.com/download-install/kb/find-installation-log-files.html to locate the fatal error preventing Photoshop CC from installing.

J
Junior5C84Author
Participant
November 4, 2021

Error code 25 indicates that you are trying to install the Intel version of an app on computers that run natively on ARM architecture-based processors.

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity Manager
Community Manager
November 4, 2021

Thanks for the update, Junior5C.  Do you have a Mac which is using one of Apple's new processors?  If so, what process did you use to move the files over to the computer?

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