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A
Anonymous
April 26, 2015
Question

How can i change the region of my account?

  • April 26, 2015
  • 1 reply
  • 560 views

Hi~

I want to purchase the cc license, but when i get to the subscribe page, it said my region is not supported.

Actually I am from HongKong which is the region that CC supports.

But I register my adobe account when i was working in Macau (which is not supported)

But I can't find any option to change my account region.

So what should I do to subscribe for the CC service without registering a new account?

Thank you!

This topic has been closed for replies.

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
April 26, 2015

you can change your store, Select a Store

but i'm not sure you can change anything else because your adobe id may already be linked with a country.  if the above link doesn't help, contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html

A
Anonymous
April 26, 2015

Actually I've already try the "still need help" method. It linked me into here ^^"

Select a Store doesn't work too

kglad
Community Expert
kgladCommunity Expert
Community Expert
April 26, 2015

you may need to wait until business hours at your location for chat to be available.

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