We upgraded to 64 bit computers at home, and no longer have the old 32 bit computers Elements was installed on. How can I deactivate those installs and install the program on our new home computers?
Hi JacksoJG,
You open the Editor on your old PC and on the menu bar click Help à Deactivate
If that doesn’t work you need to contact support at the link below. Click I need help with deactivation and it’s often possible to initiate live chat.
http://www.adobe.com/aboutadobe/contact.html
Please go through the kb: http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html .
Regards,
Romit Sinha
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