Skip to main content
wendys42454095
Participant
March 17, 2020
Question

how can I Edit my credit card information

  • March 17, 2020
  • 2 replies
  • 324 views

I dont know how to explain this but I need to chsnge my credit card but am trying to edit but i cant 

    This topic has been closed for replies.

    2 replies

    Nancy OShea
    Community Expert
    Community Expert
    March 17, 2020
    1. Please log-in to your account below with a good browser that does not have script blockers.
      https://account.adobe.com/plans
    2. Click on Manage Payment.
    3. Verify your identity.
    4. Add a new Credit Card and delete the old one.
    5. If you still need help, scroll down to Support on the same page and click on Contact Adobe.

     

    NOTE: Wait times for support may be longer than normal on account of Covid-19.

     

    Nancy O'Shea— Product User & Community Expert
    LinSims
    Community Expert
    Community Expert
    March 17, 2020

    This is a public forum, not Adobe support. Users, including the ACPs and MVPs, can't provide support for account, subscription, billing, download, or product activation issues. Support for those issues requires an Adobe employee.

    Click the following to contact Adobe customer support staff for help: 

    https://helpx.adobe.com/contact/support.html

    You must be signed in with your Adobe ID and allow cookies in your web browser for this to work.

    This is the link to the US website. If you are not in the US, the site should redirect to the page appropriate to the region associated with your ID.

    Click the chat icon at the bottom right of the page to open a chat session. Typing AGENT into the chat window should connect you directly to a CSR rather than the AI.