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Participating Frequently
December 17, 2016
Question

How can I install lightroom on a third computer when first one is out of order ?

  • December 17, 2016
  • 4 replies
  • 974 views

Hello,

I have installed lightroom on my 2 computers but one of the just collapsed, no way to fix it so i have just bought another computer and when i ve tried to install LR i ve been told that a i had to desactivate one of my first computers first... i can not find anything about the procedure to be done, anyone can help and tell me exactly how i should do as english is not my language...thank you

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    4 replies

    Inspiring
    February 27, 2017
    cmgap
    Community Expert
    Community Expert
    December 17, 2016

    Since your computer died before you could deactivate your second copy, you'll have to contact Adobe to reset your activation count

    you can reach Adobe support Mon - Fri  5am - 7pm  (US Pacific Time) via Chat or Phone

    -or-

    If you are not a CC subscriber while you are signed in with your Adobe ID click on the link below

    Serial number and activation support (non-CC)

    http://helpx.adobe.com/x-productkb/global/service1.html

    Participating Frequently
    December 17, 2016

    My version is LR 6 non cc

    2016-12-17 13:34 GMT+01:00 cmgap <forums_noreply@adobe.com>:

    How can I install lightroom on a third computer when first one is out of

    order ? created by cmgap <https://forums.adobe.com/people/cmgap> in *Photoshop

    Lightroom* - View the full discussion

    <https://forums.adobe.com/message/9208720#9208720>

    Just Shoot Me
    Legend
    December 17, 2016

    What exact version of LR are you using?

    You will more than likely have to contact Adobe to have your activation's reset.

    Contact Customer Care

    Through there you can start a chat session.

    cmgap
    Community Expert
    Community Expert
    December 17, 2016

    What version of Lightroom are you working with?