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LamplightC
Participant
April 22, 2015
Question

How can I re-install Adobe Creative suite 6 Production Premium on new computer

  • April 22, 2015
  • 1 reply
  • 252 views

I purchased CREATIVE SUITE 6 PRODUCTION PREMIUM on 12-4-12. Recently my computer crashed and I bought a new Surface Pro 3 computer and would like to install the Creative Suite 6 on it. I have the Product Key but don't know where to download from Adobe?

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    1 reply

    Ned Murphy
    Legend
    April 22, 2015

    CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

    You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.


    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.

    CS6: http://prodesigntools.com/adobe-cs6-direct-download-links.html

    LamplightC
    Participant
    April 22, 2015

    H NED, I downloaded as instructed but when I put in my Serial Number it said that it was invalid. The number I have is for a MAC OS which was my 1999 Mac Pro. My new computer is a Microsoft Surface Pro 3 which is Windows 8.1. Would this be the problem? and can I download to a Windows OS although my previous purchase was for a Mac OS?

    CLIFF

    Ned Murphy
    Legend
    April 22, 2015

    There are different licenses for the different platforms.  A Mac license will not work for a Windows installation.  You can swap languages/platforms for a latest version product if you follow the instructions at the following link:

    http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.html