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karl_9313
November 27, 2025
Question

How can I reach your tech support??

  • November 27, 2025
  • 2 replies
  • 76 views

I started a free trial, when I am trying to cancel before I get charged it wont load the data? I have been refreshing and trying different stuff for more then 30 minutes??

2 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
November 28, 2025

Use a web device/browser that does not have script blockers or VPN enabled.

https://account.adobe.com/plans
===============
How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

Hope that helps.

 

Nancy O'Shea— Product User & Community Expert
kglad
Community Expert
kgladCommunity Expert
Community Expert
November 27, 2025

try using a mobile phone's updated non-opera browser with wifi disabled.

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