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Participant
July 18, 2014
Question

How can I speak to someone to cancel my account

  • July 18, 2014
  • 1 reply
  • 581 views

Please help me cancel this account.

    This topic has been closed for replies.

    1 reply

    Sanjeeta Kandpal
    Adobe Employee
    Adobe Employee
    July 18, 2014

    Hi,

    Please refer to the steps in KB:

    http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

    You can also check the this:

    http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html

    If you still need help to cancel the subscription i would request you to kindly visit the below mentioned page and contact our support team

    Contact Customer Care

    Regards,

    ~Sanjeeta

    Participant
    July 18, 2014

    Is there a phone number to customer support. I have been trying to cancel my account online for over an hour.

    Tess

    Ratandeep Arora
    Participating Frequently
    July 18, 2014

    Hi,

    You can contact our customer support team on 800-833-6687 for cancellation of your product.

    Thanks,

    Ratandeep Arora