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A
adamc68127117
Inspiring
February 10, 2019
Answered

how can I stop CC asking me to log in when on a different server?

  • February 10, 2019
  • 4 replies
  • 3217 views

I use CC at home, on my personal wifi. Then I take my laptop to work and CC keeps opening every couple of minutes asking for me to give my server credentials. I work in a school, where the server already asks for passwords etc on a very regular basis. How can I properly quit out of CC so that it stops assuming that I want it to be syncing and therefore asks for my server logon details? I essentially want a "go to sleep" button for my CC app's menu bar icon!

Ideas?

[having a 'creative cloud' is not useful if its practicality is outweighed by irritating and perpetual "you must give me your data" requests when I'm not wanting to use the cloud]

This topic has been closed for replies.
Correct answer adamc68127117

The solution - ANSWER OF ANSWERS - I've found, is to use the Creative Cloud Cleaner Tool, available from the Adobe website, to delete the Creative Cloud app. Of course, make sure that you filter for ONLY the CC app, because unless you're totally specific you'll lose the actual programs you're wanting to use!

And every time you download/redownload a program (like when I added InDesign to my pallette), it'll automatically download the Creative Cloud app, so you'll need to fire up the CC Cleaner Tool and get deletin'.

It feels deliberately unhelpful on Adobe's part that there is no simpler option than this. That CC is not there for customisable convenience as you want it, but for what feels like data-scraping or umbilical-cord reliance. It's these sorts of things, relatively unimportant as they are, that sour my opinion of a company.

4 replies

B
Brian29937797op0r
Participant
May 17, 2023

I just need to know how to stop someone else from logging into my account

A
adamc68127117AuthorCorrect answer
Inspiring
February 22, 2019

The solution - ANSWER OF ANSWERS - I've found, is to use the Creative Cloud Cleaner Tool, available from the Adobe website, to delete the Creative Cloud app. Of course, make sure that you filter for ONLY the CC app, because unless you're totally specific you'll lose the actual programs you're wanting to use!

And every time you download/redownload a program (like when I added InDesign to my pallette), it'll automatically download the Creative Cloud app, so you'll need to fire up the CC Cleaner Tool and get deletin'.

It feels deliberately unhelpful on Adobe's part that there is no simpler option than this. That CC is not there for customisable convenience as you want it, but for what feels like data-scraping or umbilical-cord reliance. It's these sorts of things, relatively unimportant as they are, that sour my opinion of a company.

A
adamc68127117Author
Inspiring
February 10, 2019

I can sign in at school, use the proxy server etc, but I don't want to. My laptop travels from classroom to staffroom, gets opened and closed and every time it is woken it needs to connect again. I don't use CC at school at all, but I can't find a simple way to quit out of it (that will stay 'quit' until I want it again) or to stop asking

Colin Holgate
Colin Holgate
Inspiring
February 10, 2019

If you click on your profile icon in the CC menu, and choose Sign Out, does it still continue to bother you?

A
adamc68127117Author
Inspiring
February 10, 2019

It doesn't let me. the profile icon is grey and unclickable. It obviously knows it's me, as my uploaded files are waiting to be acknowledged by me? If I click the dots (whatever that's called - I think of it as an ellipsis) I get this:

Colin Holgate
Colin Holgate
Inspiring
February 10, 2019

Does the school have a proxy server, that your computer is already working through? This topic may be worth a read too, in the hope that the school is willing to allow the right ports to pass through:

Ports and IPs to be open/permitted in firewall to download and work in creative cloud

B
Brian29937797op0r
Participant
May 17, 2023

 

my ex has gained info to my account and he's getting into my Facebook through your side. How do I stop it?

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