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Sjofeurke
Participant
April 8, 2016
Answered

How do i activate my Adobe After Effects ? Even after payment and registration on the adobe site it still gives an expired trial version ,

  • April 8, 2016
  • 2 replies
  • 312 views

I got the billing page from adobe , but still no acces tot the platform .

It wont start and always gives Trial expired statement . Whats the point of taking an account ??

please help me out here

Thx

This topic has been closed for replies.
Correct answer Ned Murphy

FAQ: What do I do if I have a membership but my app is acting as if I have a trial?

https://forums.adobe.com/thread/1962238

Contact support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.

Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

2 replies

kglad
Community Expert
Community Expert
April 8, 2016
Ned Murphy
Ned MurphyCorrect answer
Legend
April 8, 2016

FAQ: What do I do if I have a membership but my app is acting as if I have a trial?

https://forums.adobe.com/thread/1962238

Contact support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.

Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )