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lyled53458294
Participant
December 28, 2015
Question

How do i cancel a download

  • December 28, 2015
  • 1 reply
  • 449 views

hi, I started downloading Ps but half way through I ran out of disk space. I moved where the Ps would download to a hard drive that had lots of free space. when I clicked retry for Ps to download with the new disk space, it still wanted to download on the other full hard drive. I need to cancel to download entirely but I cannot find a button to do so. I am pretty sure I've looked everywhere. Thanks

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1 reply

Sheena Kaul
Legend
December 29, 2015

Hi,

Quit the CC services from the task manager/activity monitor and then restart your machine.

You can change the install location through the Adobe CC desktop app.

Click on the gear icon on the top right>Select Preferences> Under Creative Cloud section you can set the install location.

            

Regards,

Sheena