Skip to main content
Participant
April 3, 2022
Answered

How do I cancel a plan that isn’t connected to my account?

  • April 3, 2022
  • 2 replies
  • 167 views

I keep getting charged by Adobe, and I have no idea which email is connected to it. 

This topic has been closed for replies.
Correct answer AxelMatt

This is a public forum, not the link to Adobe support.

Sorry, but we're normal users and we can't help with account and/or payment problems.

Please click the link below to contact Adobe staff to help.

 

Be sure to remain signed in with your Adobe ID before accessing the link below.

You have to allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact.html

 

Click the chat icon in the lower right and type "agent" to get a human and not the chat bot.

2 replies

Participant
April 4, 2022
--
nullified
AxelMatt
Community Expert
AxelMattCommunity ExpertCorrect answer
Community Expert
April 3, 2022

This is a public forum, not the link to Adobe support.

Sorry, but we're normal users and we can't help with account and/or payment problems.

Please click the link below to contact Adobe staff to help.

 

Be sure to remain signed in with your Adobe ID before accessing the link below.

You have to allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact.html

 

Click the chat icon in the lower right and type "agent" to get a human and not the chat bot.

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo