How do I cancel my subscription to Creative Cloud (1 year)?

Question

Atul_Saini · Accepted Answer

Hi There,Kindly contact our support team via: http://helpx.adobe.com/in/contact.html?step=CCSN_adobe-id-signing-in_stillNeedHelpIf you are unable to use chat option kindly try below mentioned steps.Try different browser.Delete cookies and cache If you are still not able to chat, Kindly reply with the below mentioned information.OS version:Browser Version:You can also try: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html Atul_Saini

Ned Murphy · Answer

Look thru the following links and use the chat or phone options (when they are available) if required for your situation:

Cancel your membership or subscription | Creative Cloud

https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

https://forums.adobe.com/thread/1703848

Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache. If it fails try using a different browser.

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-membership

800-833-6687 (US daytime only 5AM-7PM PST, Monday-Friday).

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