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Participant
July 18, 2019
Question

How do I cancel my trial?

  • July 18, 2019
  • 1 reply
  • 205 views

How can I cancel my trial?

When I go to my account setting, there is no option to cancel.

I tried to chat with someone, but I been waiting for 30 minutes, and nothing

This topic has been closed for replies.

1 reply

99jon
Genius
July 18, 2019

Unfortunately Adobe seems to make these simple things quite difficult.

They need to learn from platforms such as Netflix and Amazon which make cancellation intuitive and simple.

I suggest you try chat again. Click the link below and under individual click “Sign-in to contact us”

https://helpx.adobe.com/support.html

If necessary keep a record of this thread and complain publicly @Adobe. Twitter seems to escalate the stakes.

https://twitter.com/Adobe