How do I change country and bill payment?

Question

Hello

I have recently moved from Middle East to UK. Digital River Island apparently doesn't cover UK for payments. I cannot find how to change to UK. None of the previous forums provide answers to my question.

I have previously had great success with problems by simply Chatting with an Adobe rep. Sadly I've now been going round in circles for hours as this option is not available.

Grateful for assistance on:

1. How to change country .

2. How to cancel the subscription in order to start again.

Many thanks.

Ned Murphy · Accepted Answer

Contact support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

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Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_change-or-upgrade-your-membership

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