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cdw100
Known Participant
May 12, 2012
Answered

How do I close RSO3MiddleTierService.exe and RSO3Server.exe to install TCS 3.5

  • May 12, 2012
  • 2 replies
  • 1336 views

Install of TCS 3.5 wants me to close RSO3MiddleTierService.exe and RSO3Server.exe. As far as I know I don't have these two files open so I don't know what to do next?  Help!

    This topic has been closed for replies.
    Correct answer Manish-Sharma

    Go to Task Manager

    Under "Process tab" locate the  RSO3MiddleTierService.exe and RSO3Server.exe

    Click on End Process and then check

    2 replies

    Sandy Shell
    Sandy Shell
    Participant
    September 18, 2019

    RSO3MiddleTierService.exe and RSO3Server.exe do not display under Processes but are there under Services. However, it is not possible to end/delete any of the Services. HELP please. I am trying to install Technical Communication Suite 4

    M
    Manish-SharmaCorrect answer
    Inspiring
    May 12, 2012

    Go to Task Manager

    Under "Process tab" locate the  RSO3MiddleTierService.exe and RSO3Server.exe

    Click on End Process and then check

    C
    cdw100Author
    Known Participant
    May 12, 2012

    Thank you! That worked, and I finished the install. I can't find my original

    question in the forum so I'm replying directly.

    Now that I've finished the installer, is there anything I need to do to

    check that these updated files are pulled into the programs I want to use?

    Or is there some other step I need to take?

    Thanks again, Chris

    M
    Manish-Sharma
    Inspiring
    May 13, 2012

    Just make sure you dont have any Beta version of the software installed.

    You shoudl be logged in as the administrator

    and then you can go ahead and install the software , and if incase you face the issue let us know

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