how do I contact Adobe by phone

This is a public forum, not Adobe support... other users can't see your account to help
This is the correct way to contact support
https://helpx.adobe.com/contact.html?rghtup=autoOpen

- and enter AGENT in the box asking How can we help you?

how do you get help with your account

Fantastic, unsurprisingly the link in the answer doesn’t work!!

Always noreply e mails totally arrogant ignorant people who don’t care about customers just send bills for items we don’t have or use!!  Stay clear guys and girls!!

800-833-6687 (US daytime only 5AM-7PM PST, Monday-Friday).

Phone support | Orders, returns exchanges
http://helpx.adobe.com/x-productkb/global/phone-support-orders.html