Skip to main content
Participant
August 24, 2015
Answered

How do I contact Customer Support. Website says only "Chat" option is available, but "Chat" line not operating at the advertised time

  • August 24, 2015
  • 3 replies
  • 312 views

It seems completely impossible to make any contact with customer support regarding a download purchase. No e-mail address on website, and "Chat Line " not operating at the advertised time.

    This topic has been closed for replies.
    Correct answer Megha Rawat

    Please click on the below link and make sure you are signed in with your credentials:

    Contact Customer Care

    Hope this helps.

    Regards

    Megha Rawat

    3 replies

    Megha Rawat
    Participating Frequently
    August 24, 2015

    Please contact Creative Chat support team  and they will connect your chat to the relevant team.

    Regards

    Megha Rawat

    Megha Rawat
    Participating Frequently
    August 24, 2015

    You can connect with Creative Cloud team , they will transfer your chat to the relevant department.

    Regards

    Megha Rawat

    Megha Rawat
    Megha RawatCorrect answer
    Participating Frequently
    August 24, 2015

    Please click on the below link and make sure you are signed in with your credentials:

    Contact Customer Care

    Hope this helps.

    Regards

    Megha Rawat

    Participant
    August 24, 2015

    Unfortunately, only the Creative Cloud "Chat" team are available. Premier Elements team are not available today at the advertised time.