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Participant
January 20, 2015
Question

How do I download CC on my new computer? I already purchased it in September.

  • January 20, 2015
  • 2 replies
  • 119 views

I purchased CC in Sept. 2014 and installed it on my old computer. I need to install it on my new one but can't figure out how to do it without paying again. Any help?

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2 replies

Jeffrey_A_Wright
Legend
January 22, 2015

Vr55327361 you will utilize the same process that was used on the first computer.  You can find details regarding the installation process at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

If you have already installed the applications and your membership is not being authorized then please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information to resolve the connection error.

natasha0012310533041
Participant
January 21, 2015

I have had the same question for a month now..... no answer yet.