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tarab57735404
Participant
February 5, 2017
Answered

How do I download Lightroom on another computer

  • February 5, 2017
  • 4 replies
  • 1740 views

I already purchased it with my macbook 2012, but I just got a new computer. Since I already paid for the product, is there a way to download it onto my new computer? Please help I'm sure this is a dumb question but I can't find the answer anywhere.

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    Correct answer John T Smith

    download Lightroom https://helpx.adobe.com/lightroom/kb/lightroom-downloads.html

    4 replies

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    October 8, 2020

    >uninstalled it on the old

     

    Uninstalling does not deactivate the registration

     

    When you can't deactivate a serial number
    BE SURE TO ONLY ASK FOR ACTIVATION SUPPORT TO ADJUST YOUR ACTIVATION COUNT
    Click here https://helpx.adobe.com/contact/support.html

    -click the chat icon at the bottom right of the page to open a chat session
    -the chat icon looks like '3 dots inside a circle' at the lower right
    -type AGENT into the chat window to connect directly to a person rather than the AI
    Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
    .
    Also: beware of answering anyone who sends you a private message
    -click for more information about scammers https://tinyurl.com/10791730

    A
    ADRIAN5CEA17645616
    Participant
    October 8, 2020

    problem because LR tells me that I first need to dis-authorize on my old pc. better, I uninstalled it on the old. still Adobe harrasses me every day that I have to unauthorise the old one or type another product key.

    running around in circles

     

    John Waller
    Community Expert
    John WallerCommunity Expert
    Community Expert
    February 6, 2017

    See also

    https://www.lightroomqueen.com/how-move-lightroom-to-new-computer/

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    February 5, 2017

    download Lightroom https://helpx.adobe.com/lightroom/kb/lightroom-downloads.html

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