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Participant
January 24, 2014
Answered

How do I download my purchase of Adobe Elements onto my new iMac

  • January 24, 2014
  • 1 reply
  • 278 views

Help - I thought it would be easy! I have the serial number of the full package which i bought only a couple of months ago. But when i try to download it onto my new iMac I only get offered the trial version, although my Adobe ID knows that I have bought it and shows me the serial number.

Thanks so much if you can help!

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Correct answer Rave

Hi Jenny,

Please enter the serial number in the installed trial version software to convert it into full version.

1 reply

Rave
RaveCorrect answer
Participating Frequently
January 24, 2014

Hi Jenny,

Please enter the serial number in the installed trial version software to convert it into full version.

Participant
January 24, 2014

Monster Thanks Rave!