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Participant
July 8, 2013
Answered

How do I download software that I've added its serial number to my account. Lost disc.

  • July 8, 2013
  • 2 replies
  • 465 views

How do I download software that I've added its serial number to my account. I no longer have the disc.

When I go to my apps, it just lists them with their serial numbers but no download link.

What I've gleened from the download instructions imply I can only download apps which I've purchased online.

What's the point of assosiating the serial with my account if I can't do anything wth it? A glorified note pad?

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Correct answer kglad

don't knock glorified note pads.  at least,  you have your serial numbers.

if you follow all 7 steps you can dl a trial here:  http://prodesigntools.com/adobe-cs5-5-direct-download-links.html

and activate with your serial.

if you have a problem dl'g, you didn't follow all 7 steps.  the most common error involves failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).

2 replies

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
July 8, 2013

don't knock glorified note pads.  at least,  you have your serial numbers.

if you follow all 7 steps you can dl a trial here:  http://prodesigntools.com/adobe-cs5-5-direct-download-links.html

and activate with your serial.

if you have a problem dl'g, you didn't follow all 7 steps.  the most common error involves failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).

John Waller
Community Expert
Community Expert
July 8, 2013

Which Adobe product and which version do you want to download?

Which operating system?

Participant
July 8, 2013

Premiere Pro CS5.5, windows 7