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KathleenK
Participant
May 10, 2015
Question

How do I find out what my error means DF036

  • May 10, 2015
  • 1 reply
  • 295 views

How do I find out what the installation error DF036 means and how do I correct it to complete my photoshop cc installation?

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    1 reply

    Ned Murphy
    Ned Murphy
    Legend
    May 10, 2015

    Is there an exit code identified prior to that?

    You can see if DF036 is listed in the following help page.

    Installation and launch log errors | CS5, CS5.5, CS6, CC -

    https://helpx.adobe.com/x-productkb/global/installation-launch-log-errors-creative.html

    K
    KathleenKAuthor
    Participant
    May 10, 2015

    Code 7

    Ned Murphy
    Ned Murphy
    Legend
    May 10, 2015

    Exit Code: 6, Exit Code: 7 Installation Errors - http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

             

    Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to review your installation logs

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