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karinl40997115
Participant
August 26, 2015
Question

How do I find the serial number for Acrobat 9 Pro?

  • August 26, 2015
  • 2 replies
  • 38179 views

We bought a licence a couple of years ago but lost the mail or product case (I don't remember how we got the product) for it.

I have tried to find it but without success. I have worked on 2 computers for a long time now.

Is there a way to find the serial number in the installation? Is it possible to download Acrobat 9 Pro again?

2 replies

kglad
Community Expert
Community Expert
August 26, 2015
Megha Rawat
Participating Frequently
August 26, 2015

Please refer this link:

Find your serial number quickly

For deactivation refer:

https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

Let me know if this helps.

Regards

Megha Rawat

Participant
June 30, 2017

i have the same problem and my serial number is not showing on my adobe account page, nor do i have the cd or anything. how can i find it within the program before i uninstall and reinstall it? i have a mac.

kglad
Community Expert
Community Expert
June 30, 2017

there are several possible ways to find/recover an adobe serial number.

1. search purchased materials: http://helpx.adobe.com/x-productkb/global/find-serial-number.html

2. you can check your account (if you purchased from or registered with adobe AND you remember the adobe id used to purchase/register), https://accounts.adobe.com

3.  if your adobe program is installed on another computer you can recover its serial number from that computer,

    (win:) http://www.belarc.com/free_download.html

    (mac:)  https://mac-product-key-finder.com/