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helenl61864162
helenl61864162
Participant
May 18, 2015
Answered

How do i get a full refund from Adobe?

  • May 18, 2015
  • 2 replies
  • 466 views

Refund agreed via chat 1 day after download of photoshop elements failed due to my OS not being big enough for the new package.

However, i am still here waiting for a refund and getting all the usual film flam

"Wait 24 hrs"

"Please wait 2 - 3 days"

"Please wait 5- 7 days"

"I promise you a full refund has been actioned"

All this.

But no refund.

Im finding this attitude and customer service from such a large company hugely time consuming and frustrating.

Anyone else know how to get a full refund?

This topic has been closed for replies.
Correct answer Ned Murphy

If you have made contact with Adobe Support already, that is where you need to turn your attention. No one here has the ability to generate a refund for you.

2 replies

Sheena Kaul
Sheena Kaul
Legend
May 18, 2015

Hi Helen,

Please contact the support through call/chat for the refund status.

Contact Customer Care

Regards,

Sheena

Ned Murphy
Ned MurphyCorrect answer
Legend
May 18, 2015

If you have made contact with Adobe Support already, that is where you need to turn your attention. No one here has the ability to generate a refund for you.

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