how do I get a request code to activate Acrobat 7 on a new computer?

Question

I am able to install an old, original version of Acrobat 7 onto a newer computer, and it opens then asks to connect to the internet to activate itself.  The online activation apparently is unavailable (I'm thinking Adobe shut it off for a 10 yr. old version of Acrobat), so I found out I could activate it offline by generating a Response Code to enter into Acrobat.  However, in order to get the Response Code, it tells me to enter the product serial number (no problem, I still have the original packaging, disc, and s/n), and the product's Request Code (problem, I don't know where to find this).  I've chatted with Adobe and they said they can't help, I should try Forums.  Does anyone have any idea how to determine the Request Code for this product?

John Waller · Accepted Answer

That link is outdated.It's for activating the software on machines which have no internet.The Acrobat 7 activation server was shut down by Adobe several years ago.The link below provides a download (and a new serial number) for a non-activation version of Acrobat 7 for Windows only:Download Acrobat 7 and CS2 products

Anushri · Answer

Hello Gene ,Please refer to the given link : https://helpx.adobe.com/acrobat/kb/acrobat-offline-activation.htmlOffline ActivationHope it helps.RegardsAnushri Attre

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded